Team Collaboration
How to Rebuild Team Trust
Understand how structure, clarity, and consistent communication rebuild trust and make teams accountable without losing autonomy.
By Aaron Penwill, Founder of Crux Performance®
4 min readKey Takeaways
- Trust is rebuilt through consistent action, not apologies.
- Structure and clarity accelerate trust repair.
- Psychological safety requires demonstrated reliability.
Trust, once broken, requires more than good intentions to rebuild. It requires consistent, visible action over time.
Structure actually helps. When expectations are clear and follow-through is reliable, trust naturally returns.
How to Rebuild Trust
Start with small commitments and keep them. Build a track record of reliability before taking on bigger promises.
Create transparency. Share not just decisions but reasoning. When people understand why, they trust more easily.
- Make small commitments and keep them reliably
- Explain the 'why' behind decisions
- Create predictable check-ins and follow through
- Acknowledge past issues without over-apologizing
Rebuild team trust
Crux Performance® helps leaders create the conditions for trust and high performance.
Related Services
Crux Coaching — Leadership performance under pressure.
Crux AI — Decision intelligence for complex delivery.
The Crux Method™ — The discipline of deciding well under pressure.